Andy is my contact at Gig Harbor Auto Repair, and provides outstanding customer service. He explains what needs to be done in terms I can understand, and is very experienced. His crew of technicians do a terrific job of keeping my 'old' MB e320 up and running. It has 230k miles and is running extremely well thanks to the care and attention this group takes with my car. I highly recommend Gig harbor Auto Repair to anyone looking for a competent team providing an excellent customer experience.